De Novo is #1 Ukrainian national provider in the field of cloud services and corporate-class data centers. De Novo offers IaaS / BaaS / DRaaS, Kubernetes as a Service and a family of cloud services with GPU for AI/ML.

For more than 16 years, De Novo has been a technological leader in the cloud market: it invests, creates and develops new products in Ukraine for Ukrainians.

Key Responsibilities

• Analyze, re-engineer, and automate the company's business processes.
• Gather, analyze, and document business and functional requirements from internal stakeholders and business users.
• Model business processes and design target solutions using BPMN and UML notations.
• Prepare project and supporting documentation, including Business Requirements Documents (BRD), Functional Requirements Documents (FRD), User Stories, and Use Cases.
• Participate in projects involving enhancements to existing information systems and the implementation of new solutions.
• Define and communicate requirements to internal and external development teams/vendors and monitor task execution.
• Conduct User Acceptance Testing (UAT) and validate that delivered functionality meets business requirements.
• Prepare user documentation and participate in end-user training.

Required Qualifications

• At least 3 years of experience as a Business Analyst.
• Hands-on experience in eliciting, analyzing, and documenting business requirements in accordance with BABOK best practices.
• Ability to create User Stories, Use Cases, and Functional Specifications (portfolio/examples will be requested during the interview).
• Practical experience in business process modeling using BPMN and UML.
• Experience working with CRM/ERP systems (Creatio, IT-Enterprise/Master, or similar platforms).
• Experience working in Agile environments (Scrum/Kanban), including requirements decomposition, backlog management, and sprint planning.
• Understanding of the Software Development Life Cycle (SDLC) and a process-oriented approach to organizational management.

Nice to Have

• Knowledge of data analysis tools such as SQL and Power BI.
• Familiarity with ITIL and experience in automating IT service management processes.
• Experience designing and supporting integrations between information systems.

Personal Skills

• Strong communication skills with the ability to conduct stakeholder interviews and requirements elicitation workshops.
• Ability to reconcile conflicting stakeholder requirements and effectively manage expectations.
• Analytical and critical thinking with strong attention to detail.
• Self-motivated, responsible, and capable of managing multiple tasks simultaneously.
• Excellent verbal and written communication skills with the ability to present ideas clearly and concisely.

What We Offer

• Official employment in accordance with the Labor Code of Ukraine and a fully official salary.
• Standard working hours: Monday to Friday, 9:00 AM to 6:00 PM.
• Hybrid work option: up to one remote working day per week upon manager approval.
• Medical insurance after successful completion of the probation period.
• Corporate mobile phone plan.
• Modern office equipped with everything needed for comfortable and productive work.
• A strong corporate culture with initiatives supporting work-life balance, including Sweet Fridays, gym membership, an English Speaking Club with a native speaker, and other employee activities.
• A professional and collaborative team that values knowledge sharing and teamwork.
• Corporate taxi service available for business-related travel.

Safety & Business Continuity

• On-site bomb shelter equipped with fully functional workstations.
• Uninterrupted power supply and internet connectivity available 24/7 to ensure business continuity under any circumstances.

We understand the importance of personal data protection and would like to draw your attention to the fact that responding to this vacancy is a confirmation of your voluntary consent to the processing of personal data of De Novo LLC specified in your resume and additional data required to receive a response to this vacancy.