De Novo is #1 Ukrainian national provider in the field of cloud services and corporate-class data centers. De Novo offers IaaS / BaaS / DRaaS, Kubernetes as a Service and a family of cloud services with GPU for AI/ML.

For more than 16 years, De Novo has been a technological leader in the cloud market: it invests, creates and develops new products in Ukraine for Ukrainians.

Office manager, Kyiv

Job Description:

Work with Electronic Document Management, including:

  • Receiving and processing documents in the Medoc and VCHASNO programs — approving incoming documents according to established procedures and subsequently registering them electronically, uploading documents for signature, receiving, and registering signed documents.
  • Scanning, registering incoming/outgoing documents (letters, contracts, annexes, acts, etc.), and storing documents in an electronic archive.
  • Processing and controlling payment requests with a specified set of counterparties according to the company's internal procedures.
  • Organizing and controlling the "Contract Approval" procedure.
  • Documenting business trips (preparing orders and travel certificates).

Work with physical documents, including:

  • Distributing documents within the company according to their purpose.
  • Drafting letters on behalf of managers and conducting official correspondence with counterparties.
  • Preparing orders and directives based on the managers' instructions.
  • Collaborating with agencies licensed for foreign language translation.
  • Ensuring document flow with regular clients within contractual agreements (sending documents according to an established schedule).

Handling incoming requests from both counterparties and office employees, including:

  • Receiving incoming phone calls, routing them according to approved protocols (receiving, forwarding, organizing conference calls).
  • Advising counterparties on general matters both in person and over the phone.
  • Receiving incoming emails and routing them when necessary.
  • Receiving visitors (catering services).

Assisting managers and employees, including:

  • Organizing meetings and appointments via MS Outlook, managing conference room reservations.
  • Organizing business trips (booking tickets, taxis, hotels, and visas).
  • Ordering taxis according to company regulations.
  • Processing business card requests and overseeing their production.
  • Performing other assigned tasks.

Managing support processes:

  • Coordinating with postal and courier services.
  • Ensuring office operations (ordering water, utensils, tea, coffee, etc.).
  • Planning, organizing, and controlling work processes within the department.

Candidate Requirements:

  • Higher education, preferably in Law, Economics, or Records Management.
  • Preferably, at least one year of work experience in a similar role according to the job description.
  • Punctuality, accuracy, self-organization, communication skills, responsibility, stress resistance, tact, diligence, a positive attitude towards life, literacy, attentiveness, and a willingness to learn.

Professional Competencies:

  • Effective time management.
  • Ability to draft documents describing business processes that others can use.
  • Well-developed speech and communication skills.
  • Knowledge of business etiquette, official communication, and correspondence rules.
  • Fluent and competent use of the Ukrainian language.
  • Ability to analyze information.
  • Confident MS Office user (Outlook, Word, Excel), with experience working with documents in "Review" mode.
  • Proficiency in Outlook (meeting organization, contact database creation, etc.).
  • Experience with electronic document management.
  • Proficiency in office equipment (fax, scanner, copier, printer, laminator, office PBX).
  • Ability to prioritize functional responsibilities.
  • Positive interpersonal communication skills and ability to work in a team.
  • Willingness to work remotely.
  • Knowledge of English will be an advantage.

Work Conditions:

  • Working hours: 09:00 to 17:00, five-day workweek (Saturday and Sunday off).
  • Direct reporting to the company's Executive Director.
  • Official employment from the first day of work with a competitive salary.
  • Medical insurance (after passing the probationary period).
  • Paid vacation.
  • Corporate laptop with remote work capability if needed and approved by management.
  • Bomb shelter availability.
  • Uninterrupted power supply (diesel generators).
  • Corporate mobile communication within set limits.
  • Use of company transport for work-related purposes.

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